After reading back through this post, I see just how horribly I communicated my point. Here’s another shot at it:
When it comes to communication, marketers often default to clear, concise and compelling statements. But maybe we need to give “cool” a more influential role.

This isn’t a case of bad customer service, but rather, just lazy marketing.
About 3 weeks ago, I purchased this Thomas Kinkade “Glory to the Newborn King” tabletop item for my wife via Collectibles Today. We received it last Friday, December 14, and everything’s great. She loves it, I’m a good husband, and we have a [...]

The Internal Blog: I’ve thought about doing this a few times. Not for anyone else to see, so much, but for my own sake. How many ideas do you have that get lost, either from your memory or in the midst of having to do everything else?
FreeRice.com: Improve your vocabulary, and feed the hungry at [...]

Neil tells a story of miscommunication on Brass Rings that got me thinking.
Communication is a funny thing. There are times that I have a very clear, succinct idea in my mind, and I express it by rambling and spouting thoughts mid-sentence and all kinds of incoherent nonsense. And I normally get nothing but smiles and [...]