I’ve been a part of lots of product launches. Over the past six years, it’s safe to assume I’ve helped launch more than 50 new products, and about the same in campaigns, promotions and sales initiatives. Most companies focus on the launch. They pour months into it, resources into it, and hopes into it. Then, [...]
Since starting my new job with NCH Corp. back in July, I’ve primarily had one major responsibility: The Skeeter Defeater Mosquito Defense Unit. I haven’t been able to fill any of you readers in on it until now, so I wanted to take the first opportunity I had to introduce you to the best mosquito [...]
Steve makes three solid points that are Post-It Note worthy. It’s an excellently succinct philosophy. The one that made me really stop and digest was this one: Perfection does not exist . . . only chasing it does. I’d add to it that you can’t possibly know what perfection to even chase until you’re in the middle [...]
It is much harder to market something people need versus something people want. For most people, need isn’t enough to convince them to get what you got. They must want it. And it works best when it’s their idea that they want it. If you can make a product that people already want without you having [...]
Do you notice how often we love to respond to situations with “No news is good news”? Discontinue a product, turn over a creative brief, launch a new product, write a press release. Then, after talking to your sales force or customer service folks, you find out you really haven’t received any feedback, and, more [...]
If your new product, new service, new book, new blog post, new whatever can’t make someone respond with “Holy Crap!,” then don’t expect big things out of it. Does that mean you shouldn’t launch it at all? Lots of times it does. But not always. If it doesn’t ellicit a Holy Crap moment from your [...]



